Trade Concierge
Wood flooring, de-risked through end-to-end project management.
For interior designers, architects, specifiers, contractors and developers delivering high-value projects, we reduce risk from specification through to installation — bringing clarity to logistics, accountability to delivery, and confidence onsite.
Delivered with certainty
Often caught between expectation and uncertainty
Navigating long lead times that quietly unsettle clients, coordinating multiple suppliers with differing timelines, and managing installation risks that surface late in the programme. All while responding to technical questions, shifting site conditions and evolving client expectations with confidence.
A constant balance between delivering the vision and absorbing complexity behind the scenes.
Built to de-risk the project, not simply supply the floor.
We exist to help reduce that pressure.
Through close communication, technical guidance, realistic expectations and careful coordination between all parties, we help navigate the realities of complex projects from specification through to installation.
Not simply supplying the floor, but helping manage the wider process around it — with greater clarity, accountability and alignment throughout the programme.
HOW IT WORKS
A clear process, from first conversation to aftercare.
1
Specify
We help define the right floor, format and finish for the project—beautiful, practical and technically sound.
2
Secure
Production, lead times and logistics are aligned early, reducing uncertainty before it has a chance to grow.
3
Deliver
We coordinate shipping, access, storage and timing so materials arrive with intention, not chaos.
4
Install
Site checks, careful fitting and on-the-ground coordination ensure the floor is resolved with quiet precision.
5
Care
Aftercare guidance and ongoing support help preserve the integrity of the floor long after handover.
A composed system for high-value projects
Confidence is part of the specification.
When a floor is technically right, delivered on time and installed properly, the entire project feels calmer. Your client sees clarity. Your studio protects its reputation. The work speaks with more ease.
Specification Flexibility
From bespoke dimensions and formats to construction, grading and finish, our floors can be tailored to align precisely with your specification. Whether design-led or technically driven, we work closely with your team to ensure the material performs as intended—both visually and structurally.
Certifications & Awards
25,000 Trees Planted
“The right flooring is a critical part of any room that we design. It sets the tone for the whole scheme. Antique and imperfect or more refined and elegant. We always return to Re:claimed as they never fail to have exactly what we need and are so helpful and easy to deal with.”
Emma Kirby, Founder of Emma Kirby Design
